nrodriguezg@outsourcing.com.co, Author at Outsourcing S.A.S. BIC | Soluciones BPO, CX, KPO e IA para Empresas

Nov 29,2024

What is BPO Outsourcing and how can it transform your business?

Business Process Outsourcing (BPO) has become a key tool for modern companies. This approach allows specific functions to be delegated to specialized external providers, improving efficiency and reducing costs. But how does it actually work and why is it a strategic option for today's companies?

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Nov 29,2024

Training plan

Pensando en el crecimiento y desarrollo de los colaboradores, Outsourcing S.A.S. BIC impulsa continuamente su Plan de Formación, con el objetivo de desarrollar y potencializar las habilidades personales y profesionales, logrando que las personas crezcan en la organización.

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Nov 29,2024

Dip Dig led the Digital Revolution with Digital Humans in Colombia 4.0

On October 30 and 31, Colombia 4.0 reaffirmed its position as the most important event for digital ecosystems in Latin America, bringing together more than 25,000 participants at the emblematic Corferias venue in Bogotá.

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Nov 29,2024

Revolutionizing Customer Experience with Avaya

Last Thursday, November 7, in the Montecarlo room at Club El Nogal, we had the privilege of sharing an enriching morning with clients and our strategic ally, Avaya. This business breakfast was not only a space to strengthen relationships, but also to explore how artificial intelligence (AI) is transforming the…

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Nov 29,2024

A journey through time full of creativity and passion.

On October 31, Outsourcing became a time machine with our DisfrazadOS event. More than 1,500 collaborators from our Campus, Optimus and Caracas locations showed us that creativity has no limits, taking us on a unique journey through historical eras, from ancient civilizations to the vibrant 1920s.

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Oct 21,2024

José Natzar, the Digital Advisor who Improves Lives and Transforms Experiences

Our purpose at Outsourcing, “Improving Lives is Our Commitment” is not just a slogan, but a living intention. As part of this commitment, we have worked hard to offer tools that truly impact people’s well-being.

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Oct 21,2024

The power of personal purpose in Outsourcing

At Outsourcing, we believe that personal and professional growth go hand in hand. That's why we created Dialogues, a space where our leaders and their teams share ideas that enrich their lives and strengthen their commitment to our purpose of Improving Lives.

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Oct 21,2024

Recognition of talent that improves lives

At Outsourcing, our purpose is to Improve Lives, which comes to life through “Highlights,” a space that recognizes our collaborators for their commitment, attitude, and results. In the last edition, our highlights were able to enjoy a morning that was prepared exclusively for them, a day designed to thank and…

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Outsourcing-S.A.S.-BIC-Celebra-31-Años-Transformando-Vidas

Oct 21,2024

Outsourcing S.A.S. BIC Celebrates 31 Years Transforming Lives

In 2024, Outsourcing S.A.S. BIC is proud to celebrate 31 years of commitment to social transformation and innovation in the BPO and Contact Center industry. Our mission of "Transforming Lives" is reaffirmed this year, focusing on sustainability and positive impact on communities.

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¡Interactúa-con-Nuestros-Humanos-Digitales,-Dip-Dig-estará-en-el-Stand-21-de-el-evento-Colombia-4.0!-

Oct 21,2024

Interact with our Digital Humans, Dip Dig will be at Stand 21 of the Colombia 4.0 event!

This October 30 and 31, we invite you to be part of Colombia 4.0, the most important meeting of digital ecosystems in Colombia and Latin America, which will take place at Corferias. Don't miss the opportunity to visit us at our stand 21, where you can interact with our digital…

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Oct 21,2024

SAC Law, Opportunities and challenges in Spain

On October 9th, at Club 567 in Madrid, Spain, we had the opportunity to celebrate an exceptional event in collaboration with the Spanish Association of Customer Relationship Experts (AEERC). On this occasion, we addressed the crucial issue of the arrival of the SAC Law and the need for companies to…

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Sep 25,2024

Get ready for the SAC Law: Business Opportunities Breakfast (held in Madrid, Spain)

El pasado 9 de octubre, en el Club 567 de Madrid, España, tuvimos la oportunidad de celebrar un evento excepcional en colaboración con la Asociación Española de Expertos en Relación de Clientes (AEERC). En esta ocasión, abordamos el crucial tema de la llegada de la Ley SAC y la necesidad…

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