We transform experiences that enhance your brand
We provide your company with the innovation strategy that allows it to evolve.
Liderazgo con propósito
Generación de insights
Automatización de procesos
Cocreación con el cliente
Plataformas convergentes y multiexperiencia
Solutions and services
Evaluation and initial diagnosis to design the experience from people, processes, technologies and the final user.
Business lines
Solutions
Customer life cycle
Channels
Total Experience
We build memorable experiences that increase customer satisfaction through Total Experience strategies, delivering valuable insights for your company
Where we operate
Our Allies
Improving Lives
Our Commitment
More than
30M
interactions per year
Located in
6 locations
throughout the national territory
More than
6.500
collaborators.
Recognized as
1ra
Contact Center and BPO
industry in the country to become BIC
News
Welcome, Servientrega!
On October 1st, Outsourcing S.A.S BIC officially welcomed Servientrega, the leading logistics, courier, and transportation solutions company in Colombia, to its operations. This milestone marks the beginning of a new chapter in which we combine our efforts, talent, and purpose to continue transforming experiences and generating value in every interaction.
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Outsourcing S.A.S BIC: 32 years of history, one same purpose: to improve lives
Celebrating 32 years of history is much more than simply counting the passage of time: it's about recognizing the value of our people, the challenges we've overcome, and the passion that drives us every day. Since 1993, at Outsourcing S.A.S BIC, we have believed in the power of collaborative work to transform experiences and generate value. We were founded with the conviction of supporting companies in their growth, providing comprehensive solutions that place excellence and human quality at the heart of every process.
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