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We transform experiences

that enhance your brand

We provide your company with the innovation strategy that allows it to evolve.

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Liderazgo

Liderazgo

con propósito

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Generación de insights

Generación

de insights

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Automatización de procesos

Automatización

de procesos

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Cocreación con el cliente

Cocreación

con el cliente

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Plataformas convergentes y multiexperiencia

Plataformas convergentes

y multiexperiencia

Solutions and services

Evaluation and initial diagnosis to design the experience from people, processes, technologies and the final user.

 

 

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Línea de negocio
Business lines

Business lines

 

We manage human capital, services, infrastructure, processes and interactions related to your business and your audiences.

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Soluciones
Solutions

Solutions

 

We develop ideal technological solutions for the digital workforce, adapted to the needs of our customers and their audiences to provide and streamline back and front office processes.

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Ciclo de vida del cliente
Customer life cycle

Customer life cycle

 

We build solutions adapted to the different stages of the relationship with your customer, considering their expectations, needs and objectives.

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Canales
Channels

Channels

 

We define and implement solutions in telephone, digital and face-to-face channels that allow fast and effective interactions.

Total Experience

 

We build memorable experiences that increase customer satisfaction through Total Experience strategies, delivering valuable insights for your company

 

More information

 

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Total Experience

Our technologies

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Our Allies

Adsum
Agiel
Aira
Alo
Avaya
Cari
Net
Claro
datdomain
Dell
Electroneek
Godaddy
Google cloud
gupshup
ininivirt
infobip
Manage
Azure
Net
Microsfot
Microsoft
paloalto
PCSistel
Python
Power
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Improving Lives
Our Commitment

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Soluciones
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Sedes
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colaboradores
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1ra

30M

interactions per year

6 sites

throughout the national territory

6.500

collaborators.

1st

Contact Center and BPO
industry in the country to become BIC

News

Outsourcing I ¿Qué es TIER? ¿Qué es TIER?
9 Nov 2022
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¿What is TIER?

The TIER concept is related to the level of reliability and security of a datacenter, it is related to 4 defined certification levels. The higher the

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