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Secure the future with
efficient solutions

Optimizes the management of processes and improves the experience of your clients with services agile, efficient and customer-centric.
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1 %
Improvement in the Customer Experience
1 %
Reduction in Operating Costs
1
≈ Policies Retained On A Monthly Basis
1 %
Retention rate with Credit Cards (TDC)
Real security for each transaction.

Transforms the experience insurer with efficiency, confidence, and solutions to your needs.

Simplification of processes to reduce operating times and costs.

Improvement in the security, risk mitigation, and scalability operational.

Services automation of back-office to maximize productivity.

Innovation in customer service, oriented to engage and retain customers.

Transforms the experience insurer with efficiency, confidence, and solutions to your needs.

Results in real, measurable impact
CARDIF
BNP PARISBAS GROUP

Challenge: delays in the issuance of policies and the lack of operational efficiency are affecting the sales and customer satisfaction, which leads to inconsistencies and higher costs.

Solution: Implement an automated system to streamline the issuance of policies, reducing response times and errors, while optimizing the management of sales and customer care.

Results:

  • 8% increase in sales: faster and more efficient Processes led to the conversion of customers.
  • 50% reduction in operating costs: automation, optimising resources and reducing unnecessary expenses.
  • 80% fewer claims for inconsistencies: Fewer errors and increased accuracy in the issuance of policies to improve the customer satisfaction.

This approach streamlines processes, improves the customer experience and increase operational efficiency.

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We transform
experiences

Our perfect union of talent + IA power to the ambassadors of the brand and becomes each interaction memorable.

Email

Commercial: 
 mercadeo@outsourcing.com.co
Court: notificacionesjudiciales@outsourcing.com.co

Colombia

PBX (601) 600 0222 · Commercial: (+57) 3202197086 ·

Spain

(+34) 607 78 04 05

Boost your business and exceed expectations with processes faster and more intelligent decisions.

Gives your team the freedom to focus on what really matters: measurable results, satisfied customers and a sustainable growth.

 

Contact our team