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Health care operations
that protect your service and your reputation

Optimizes the health care with technology that improves the experience and ensures effective results.
 
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1 %
Improvement in patient satisfaction
1 %
Reduction in waiting times in telehealth
1 %
Customer satisfaction
1 %
Availability of Services
Real security for each transaction.

Health care quick, humane and efficient.

Simplification of processes to reduce operating times and costs.

We integrate AI Agents and human talent to deliver an agile, efficient, and empathetic.

Data security: advanced Protection of confidential information with the latest technology.

Telehealth Advanced: remote Queries and managing appointments with empathy and artificial intelligence.

We guarantee an experience of health, more agile, reduce waiting and improving patient satisfaction.

Results in real, measurable impact
FAMISANAR

Challenge: Famisanar faced the need to improve operational efficiency and reduce waiting times on patient care, especially in the management of medical consultations and affiliations, without compromising the quality of the service.

Solution: Implementation of a system of appointments optimized, improving the scheduling of medical appointments and zoning of the city for routing efficient crew of mobile laboratory. In addition, we implemented automation tools to streamline the processes of care and follow-up of patients.

Results:

  • Patient satisfaction: 85%
  • Service availability: 90%
  • - Reduction of waiting times of 32 days to just 1 day to schedule medical appointments.

This case highlights the key benefits that Famisanar achieved thanks to our optimization of processes and the implementation of methodologies designed to improve the efficiency and experience of the user.

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We transform
experiences

Our perfect union of talent + IA power to the ambassadors of the brand and becomes each interaction memorable.

Email

Commercial: 
 mercadeo@outsourcing.com.co
Court: notificacionesjudiciales@outsourcing.com.co

Colombia

PBX (601) 600 0222 · Commercial: (+57) 3202197086 ·

Spain

(+34) 607 78 04 05

    Transforms the care to your patients with measurable results

    We optimize and operate critical processes throughout the journey of the patient, intergrando automation to reduce response times and to ensure an experience that is more human and trustworthy.

     

    Contact our team