On October 31, Outsourcing became a time machine with our DisfrazadOS event. More than 1,500 collaborators from our Campus, Optimus and Caracas locations showed us that creativity has no limits, taking us on a unique journey through historical eras, from ancient civilizations to the vibrant 1920s.

Our purpose at Outsourcing, “Improving Lives is Our Commitment” is not just a slogan, but a living intention. As part of this commitment, we have worked hard to offer tools that truly impact people’s well-being.

At Outsourcing, we believe that personal and professional growth go hand in hand. That's why we created Dialogues, a space where our leaders and their teams share ideas that enrich their lives and strengthen their commitment to our purpose: Improving Lives.

In 2024, Outsourcing S.A.S. BIC is proud to celebrate 31 years of commitment to social transformation and innovation in the BPO and Contact Center industry. Our mission of "Transforming Lives" is reaffirmed this year, focusing on sustainability and positive impact on communities.

During our CreativOS Fridays, we set out to create an entertaining experience that would connect our employees. With that goal in mind, we organized a symbolic tour through the different regions of Colombia, allowing each participant to freely express the cultural richness of the chosen place and the values ​​of…

For two months, EcOS, our environmental mascot, invited us to carry out a special mission: to recycle plastic bottle caps with the dual purpose of protecting the environment and saving human lives. This initiative awakened the spirit of solidarity among our collaborators and showed us that, when we unite for…

At our recent event for clients, we had the opportunity to share and delve into the company's culture, based on our purpose: "Improving lives, Our Commitment, which is manifested through fundamental axes such as: Head, Heart, Hands and Harmony.

Discover the revolution from José Natzar IA, digital advisor at Outsourcing S.A.S. BIC. Generative artificial intelligence transforms career counseling, offering personalized and empathetic support to improve the lives of employees. Explore the future of human-digital interaction!

The company has been recognized for its excellence in business on numerous occasions. In 2023, it was awarded for the third consecutive time as one of the Best Colombian Companies. This recognition is granted by Banco de Bogotá, Deloitte and the Pontificia Universidad Javeriana.

Understanding what are insights means significant advantages for companies. Having information to make the right decisions is one of the differential aspects that allow companies to establish themselves in different markets.

In today's digital maelstrom, where virtual interactions dominate, in-person care remains an underestimated treasure. In this in-depth look, we'll explore why this strategy is still relevant, how it can strengthen customer relationships, and elevate your brand perception.