There are several common problems that companies in the financial sector in Colombia face when trying to recover their portfolio. Some of the main ones are the following:

Comprehensive scheduling is expected to become increasingly sophisticated and capable of integrating with other emerging technologies, such as artificial intelligence and machine learning. The development of applications and solutions that automate processes allows us to increase team productivity and increase customer satisfaction.

The word “team” derives from the French équiper, and in turn from the Scandinavian word skipa, which comes from the word skip, which means boat. Thus, the word equipment means “to equip a ship.”

The concept of TIER relates to the level of reliability and security of a data center and is related to 4 defined certification levels. The higher the TIER number, the greater the benefits, availability, security, and this is also reflected in the costs associated with construction or implementation. Currently, there…

A company that has many manual tasks in all areas, which finds it difficult to advance internal projects when they must interact between different teams, does not have those responsible and critical points in the process identified.

The customer life cycle refers to the different stages a customer goes through, from the first contact with a company until the end of the relationship.

Business Analytics serves to transform data into knowledge. When analyzed methodologically, management can make better decisions. The data also provides a picture of the reality of a company over an estimated period. Thus, a clear picture of its capabilities to achieve growth targets is generated.

Business software is an effective tool for automating corporate processes. It facilitates operations, avoids errors, and increases efficiency in every area. There are several types of automation software that are useful for business management. For example.

We received the Silver Award “Best contribution in social responsibility” within the framework of the LATAM Award, Best Organizations for Interaction with Customers, held in Brazil.

We share great news, because the national business magazine: La Nota Económica published an article where the good work of the Human Management area of ​​Outsourcing S.A.S. is recognized. BIC.

In the latest edition of the CX Summit congress, held this year in 2023, the “Executive of the Year 2023” award was awarded to John Santafe Correa, general manager of Outsourcing S.A.S. BIC. This award recognizes excellence in customer experience leadership and management in the industry.

In the latest edition of the CX Summit congress, held this year in 2023, the “Executive of the Year 2023” award was awarded to John Santafe Correa, general manager of Outsourcing S.A.S. BIC. This award recognizes excellence in customer experience leadership and management in the industry.