Artificial intelligence is entering a new stage: it is no longer just about creating assistants capable of answering questions, but about developing solutions that understand conversations, execute actions and integrate into the real processes of organizations. In this context, dipdig powered by soundhound ai, an alliance that unites the experience…

On ANDICOM 2026 We share our insight into how artificial intelligence is transforming the customer experience and how companies operate. From our K Experience Center, we connect innovation, technology and operation to show you how to bring these conversation solutions to the real business processes. Conversational AI that works in…

Faced with the earthquake that affected several regions of the country on August 10, 2026, the Outsourcing family He immediately activated his sense of solidarity. Thanks to the empathy and generosity of our team, the donation campaign “Let’s join hands, multiply hope” managed to raise a total of $36,575,000, resources…

25 years ago, Outsourcing S.A.S BIC began to be part of the history of the 195 line, one of the main channels of citizen attention of Bogotá. Today, we continue to accompany its evolution, integrating new technological capabilities to build more agile, efficient and close attention. The 195 line has…