An alliance that accelerates conversational AI in Colombia and Latin America
Sep 30,2026 
By Outsourcing Site Admin 
Artificial intelligence is entering a new stage: it is no longer just about creating assistants capable of answering questions, but about developing solutions that understand conversations, execute actions and integrate into the real processes of organizations. In this context, dipdig powered by soundhound ai, an alliance that unites the experience of Outsourcing S.A.S. BIC In operation, customer experience and digital transformation with Soundhound AI’s conversational artificial intelligence technology.
Global technology, local experience
dipdig powered by soundhound ai It combines world-class conversational AI capabilities with outsourcing knowledge of the needs and challenges of organizations in Colombia and Latin America. This integration allows advanced technologies to be brought to business scenarios where innovation must be connected with specific objectives and processes.
From conversations to actions
The true potential of this technology appears when a conversation can become an action. Consulting information, managing a request, making a transaction, or activating a process are examples of how AI agents can go from simply interacting with people to actively participating in the operation.
In this ecosystem it also becomes relevant OASYS, the platform that allows you to connect conversational intelligence with the operating environment of organizations. In this way, the conversation can be integrated with the processes and technological capabilities necessary to carry an interaction from the request to the action.
Conversational AI that works in the real world
The bet of dipdig powered by soundhound ai It is bringing artificial intelligence to real business situations. This means connecting existing conversational agents, platforms, data and processes to create more natural interactions, more agile operations, and more relevant experiences for customers.
OASYS thus becomes a piece of the ecosystem that allows this vision to be brought into operation., connecting the conversational capacity with the specific needs of the business.
a new generation of experiences
With dipdig powered by soundhound ai, and the support of the experience of Outsourcing S.A.S. BIC, promotes a new stage of digital transformation in Colombia and Latin America: one in which artificial intelligence not only talks, but also Understand, decide and act.
the combination of Conversational AI, smart agents and platforms like OASYS It opens up new possibilities to turn talks into actions and innovation into real results for organizations.