We transform experiences that enhance your brand
We provide your company with the innovation strategy that allows it to evolve.
Liderazgo con propósito
Generación de insights
Automatización de procesos
Cocreación con el cliente
Plataformas convergentes y multiexperiencia
Solutions and services
Evaluation and initial diagnosis to design the experience from people, processes, technologies and the final user.
Business lines
Solutions
Customer life cycle
Channels
Total Experience
We build memorable experiences that increase customer satisfaction through Total Experience strategies, delivering valuable insights for your company
Where we operate
Our Allies
Improving Lives
Our Commitment
Más de
30M
interactions per year
Ubicados en
6
sides
throughout the national territory
Más de
6.500
collaborators.
Reconocida como
1ra
Contact Center and BPO
industry in the country to become BIC
News
Outsourcing leaves its mark on Colombian entrepreneurs
Within the framework of the Bogotá Chamber and Commerce event, “Thanking makes us great” we made our purpose known.
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What led us to be a BIC company
We are a BPO & Contact Center company with more than 28 years of experience whose purpose is to “Improve Lives, Our Commitment”, through the development of our economic activity, which includes: acquisition, service and maintenance of clients, allowing Companies control costs and have access to new technologies, without the need for new investments.
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