We transform experiences that enhance your brand
We provide your company with the innovation strategy that allows it to evolve.
Liderazgo con propósito
Generación de insights
Automatización de procesos
Cocreación con el cliente
Plataformas convergentes y multiexperiencia
Solutions and services
Evaluation and initial diagnosis to design the experience from people, processes, technologies and the final user.
Business lines
Solutions
Customer life cycle
Channels
Total Experience
We build memorable experiences that increase customer satisfaction through Total Experience strategies, delivering valuable insights for your company
Where we operate
Our Allies
Improving Lives
Our Commitment
More than
30M
interactions per year
Located in
6 locations
throughout the national territory
More than
6.500
collaborators.
Recognized as
1ra
Contact Center and BPO
industry in the country to become BIC
News
five-year periods 2026 celebrate time, honor stories
We celebrate the loyalty and commitment of those who have been with us for 5, 10, and 20 years. These may seem like numbers, but behind each one are stories of hard work, learning, challenges overcome, and dreams that have been built step by step. Each employee brings with them much more than just time; they bring a story marked by efficiency and care, generating a genuine impact on people and the organization.
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Outsourcing S.A.S. BIC reaffirms its commitment to inclusion: a commitment to improving lives in the country
In today's business landscape, where sustainability and social impact are increasingly important, Outsourcing S.A.S. BIC stands out by putting people at the heart of its strategy. It recently participated in the CAFAM Business Meeting: Disability Quota, a key forum for reflecting on the role of companies in building more equitable opportunities.
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