We transform experiences that enhance your brand
We provide your company with the innovation strategy that allows it to evolve.
Liderazgo con propósito
Generación de insights
Automatización de procesos
Cocreación con el cliente
Plataformas convergentes y multiexperiencia
Solutions and services
Evaluation and initial diagnosis to design the experience from people, processes, technologies and the final user.
Business lines
Business lines
We manage human capital, services, infrastructure, processes and interactions related to your business and your audiences.
Solutions
Solutions
We develop ideal technological solutions for the digital workforce, adapted to the needs of our customers and their audiences to provide and streamline back and front office processes.
Customer life cycle
Customer life cycle
We build solutions adapted to the different stages of the relationship with your customer, considering their expectations, needs and objectives.
Channels
Channels
We define and implement solutions in telephone, digital and face-to-face channels that allow fast and effective interactions.
Total Experience
We build memorable experiences that increase customer satisfaction through Total Experience strategies, delivering valuable insights for your company
Where we operate
Our Allies
Improving Lives
Our Commitment
More than
30M
interactions per year
Located in
6 locations
throughout the national territory
More than
6.500
collaborators.
Recognized as
1ra
Contact Center and BPO
industry in the country to become BIC
News
March 30, 2026
Outsourcing S.A.S. BIC reaffirms its commitment to inclusion: a commitment to improving lives in the country
In today's business landscape, where sustainability and social impact are increasingly important, Outsourcing S.A.S. BIC stands out by putting people at the heart of its strategy. It recently participated in the CAFAM Business Meeting: Disability Quota, a key forum for reflecting on the role of companies in building more equitable opportunities.
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March 30, 2026
Outsourcing S.A.S. BIC welcomes the Most Holy
In a very special ceremony, the OS Family gathered to receive the Blessed Sacrament in an atmosphere of reflection, hope, and profound spirituality. Outsourcing experienced a special moment with the enthronement ceremony of the Blessed Sacrament, an act full of meaning that marked a space of encounter between faith and the purpose that guides the organization to Improve Lives.
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