We transform experiences that enhance your brand
We provide your company with the innovation strategy that allows it to evolve.
Liderazgo con propósito
Generación de insights
Automatización de procesos
Cocreación con el cliente
Plataformas convergentes y multiexperiencia
Solutions and services
Evaluation and initial diagnosis to design the experience from people, processes, technologies and the final user.
Business lines
Solutions
Customer life cycle
Channels
Total Experience
We build memorable experiences that increase customer satisfaction through Total Experience strategies, delivering valuable insights for your company
Where we operate
Our Allies
Improving Lives
Our Commitment
More than
30M
interactions per year
Located in
6 locations
throughout the national territory
More than
6.500
collaborators.
Recognized as
1ra
Contact Center and BPO
industry in the country to become BIC
News
BIC Outsourcing S.A.S expands its international presence with LG USA
Our experience crosses borders. After successfully consolidating LG's operations in Latin America, today we celebrate a milestone that marks our company's international expansion: we welcome LG USA to the Outsourcing S.A.S BIC family. This alliance represents not only the continuation of solid work, but also the opening of new opportunities in a highly competitive market.
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Social Volunteering Cradles with Love
At Outsourcing, we know that true transformation begins when we join forces to serve others. That's why, together with the Fruto Bendito Foundation and with the support of the Chapinero Mayor's Office, we held a volunteer event that reminded us of the power of solidarity and the importance of supporting those most in need.
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