From Colombia we operate for more than 20 countries, consolidating ourselves as a hub International and a hybrid BPO that integrates artificial intelligence to empower our collaborators and raise results.
We are a solid operation of contact center and BPO that makes the customer experience a competitive advantage for brands looking to grow with support and excellence.
collaborators
Headquarters in Colombia
Served from Colombia
We serve the PQRs of your customers with the best service practices, our collaborators become ambassadors of your brand.
Optimize your sales by diversifying channels, product launches and strategic promotions.
Provide remote technical support to your customers, schedule installation visits or maintenance of your services.
Recover the overdue portfolio, avoid legal processes for lack of payments with a timely collection, automate billing or collection accounts.
Manage loyalty campaigns, offer exclusive promotional incentives to your database and remarketing your customers.
reduced its labor costs by 60% and raised satisfaction in a 30%.
Thanks to a Colombian team of architects, photographers and designers that delivers first-class quality at more competitive rates than in Europe.
Prospecting, qualification, scheduling and closing of new policies and renewals by voice, WhatsApp and email, with scripts and regulatory compliance. On 90 days The client managed to increase in a 32% the conversion, 25% in renovations and reduced by 38% the cost per acquisition.
increase in a 28% subscriptions and reduced 33% cost per customer and increase in a 18% Average income, maintaining agile times and excellent experience thanks to a hybrid team (people + AI) that prioritizes, tracks and closes faster
Accredit our link with one of the reference entities in Spain in relation to customers, contact center and customer experience.
Certification that supports the quality and continuous improvement of our processes under international standards.
Recognition that validates our commitment to innovation and continuous improvement in business management.
Verification that supports compliance with international standards for the protection and safe handling of payment data.
Certification that supports secure information management and commitment to high standards of data protection.
Our perfect union between Human Talent + AI turns each interaction into a memorable experience.
(34)607-780405
PBX (601)600-0222 Commercial: (57)320-2197086
Great brands trust us for our solid combination of Human talent and artificial intelligence, backed by a methodology of Total experience that integrates each channel and process to transform each interaction into a consistent, efficient and memorable experience.
