El Premio LATAM a las «Mejores Organizaciones para la Interacción con Clientes» busca reconocer de forma anual la excelencia de las empresas que hacen parte de las categorizadas como “De Relación con Clientes” e involucra a los países: Argentina, Brasil, Colombia, México y Paraguay.

Discover the revolution from José Natzar IA, digital advisor at Outsourcing S.A.S. BIC. Generative artificial intelligence transforms career counseling, offering personalized and empathetic support to improve the lives of employees. Explore the future of human-digital interaction!

Understanding what are insights means significant advantages for companies. Having information to make the right decisions is one of the differential aspects that allow companies to establish themselves in different markets.

In today's digital maelstrom, where virtual interactions dominate, in-person care remains an underestimated treasure. In this in-depth look, we'll explore why this strategy is still relevant, how it can strengthen customer relationships, and elevate your brand perception.

Quality customer service is a crucial competitive differentiator. In this article, we'll explore customer service strategies that guarantee success. From staff training to the implementation of advanced technologies.

Artificial Generative Intelligence (AGI) is transforming current business models by boosting creativity. Not only that, but also innovation and efficiency in all economic sectors. In this sense, enterprise software takes advantage of IAG to improve the way companies operate. Optimize efficiency, customer service and decision making.