The Evolution of the Contact Center in Spain: Innovation and Efficiency
The award for best professional of the year at the LATAM awards for the "Best Organizations for Interaction with Customers" Recognizes the professional who, from a position in Latam, has stood out globally for the work carried out, with innovative successful ideas, positioning him and his company as a reference in the Call Center and BPO sector.
How PQR Management Strengthens Your Brand
In an increasingly digital world, customer interaction has evolved significantly. Digital Humans are the evolution of virtual assistants and redefine the way businesses interact with their customers, offering a more human, personalized and efficient customer service experience.
Digital Humans: The evolution of virtual assistants
In an increasingly digital world, interaction with customers has evolved significantly. Digital Humans are the evolution of virtual assistants and redefine the way companies interact with their customers, offering a more human, personalized and efficient customer service experience.
We transform experiences through generative artificial intelligence at Dip Dig
Dip Dig is our digital services spin-off with 8 years of experience in the market. We specialize in developing customized solutions, adapted to the needs of various sectors. We have a highly qualified human team certified in RPA (Robotic Process Automation), offering automation solutions with analytics to improve the user experience and generate valuable insights.
FeaturedOS: example of efficiency
At Outsourcing SAS BIC, we are proud to present our Featured, who have excelled in the gold, silver and bronze categories. These collaborators have stood out not only for their exceptional results, but also for their unwavering commitment to the company's purpose; “Improving Lives, Our Commitment”
Our Clients Make Synergy With OS Culture
At our recent event for clients, we had the opportunity to share and delve into the company's culture, based on our purpose: "Improving lives, Our Commitment, which is manifested through fundamental axes such as: Head, Heart, Hands and Harmony.