Customer life cycle: importance, phases and strategies
22 Nov 2023
Recognize what is the customer life cycle, the stages, strategies and how it is linked to the customer service.
Business analytics: data for commerce growth
22 Nov 2023
With business analytics, the company leverages its commerce data to initiate continuous growth. Implement it in your trading.
Automation software: 3 options for customer support
22 Nov 2023
Automation software can streamline customer service to increase customer satisfaction. Learn 3 ways to apply it in your company.
Interview with Ricardo Durán by Finance Colombia
26 Jun 2023
The portal Finance Colombia, in the framework of the CX Summit 2023, headed by its founder and editor Loren Moss, has given a space to our president
What led us to be a BIC COMPANY?
9 Nov 2022
We are a BPO & Contact Center company with more than 28 years of experience whose purpose is to "Improving Lives, Our Commitment", through the