This recognition is a source of pride for Outsourcing S.A.S. BIC, as it demonstrates the company's commitment to workplace inclusion. The company has worked diligently to create an inclusive work environment that benefits all employees, regardless of their circumstances.

El premio al mejor profesional del año en los premios LATAM a las «Mejores Organizaciones para la Interacción con Clientes» Reconoce al profesional que desde una posición en Latam, ha destacado a nivel global por el trabajo realizado, con ideas de éxito innovadoras, posicionándolo a él y a su compañía, como un referente en el sector de Call center y Bpo.

Customer Experience (CX) is essential in the operations of organizations, since it encompasses all interactions and perceptions of a customer from the first contact to the use of the product or service. Every interaction, from the first impression to the post-sale, shapes the customer's perception of the brand. For contact center and BPO companies, having a well-developed CX is crucial and is considered a fundamental aspect in the evaluation for the selection of services.

El Premio LATAM a las «Mejores Organizaciones para la Interacción con Clientes» busca reconocer de forma anual la excelencia de las empresas que hacen parte de las categorizadas como “De Relación con Clientes” e involucra a los países: Argentina, Brasil, Colombia, México y Paraguay.

Discover the revolution from José Natzar IA, digital advisor at Outsourcing S.A.S. BIC. Generative artificial intelligence transforms career counseling, offering personalized and empathetic support to improve the lives of employees. Explore the future of human-digital interaction!

Understanding what are insights means significant advantages for companies. Having information to make the right decisions is one of the differential aspects that allow companies to establish themselves in different markets.