At Outsourcing, our purpose is to Improve Lives, which comes to life through “Highlights,” a space that recognizes our collaborators for their commitment, attitude, and results. In the last edition, our highlights were able to enjoy a morning that was prepared exclusively for them, a day designed to thank and recognize their effort and positive impact on the communities.

In 2024, Outsourcing S.A.S. BIC is proud to celebrate 31 years of commitment to social transformation and innovation in the BPO and Contact Center industry. Our mission of "Transforming Lives" is reaffirmed this year, focusing on sustainability and positive impact on communities.

This October 30 and 31, we invite you to be part of Colombia 4.0, the most important meeting of digital ecosystems in Colombia and Latin America, which will take place at Corferias. Don't miss the opportunity to visit us at our stand 21, where you can interact with our digital humans.

On October 9th, at Club 567 in Madrid, Spain, we had the opportunity to celebrate an exceptional event in collaboration with the Spanish Association of Customer Relationship Experts (AEERC). On this occasion, we addressed the crucial issue of the arrival of the SAC Law and the need for companies to adapt to the new customer service standards that will soon come into force.

El pasado 9 de octubre, en el Club 567 de Madrid, España, tuvimos la oportunidad de celebrar un evento excepcional en colaboración con la Asociación Española de Expertos en Relación de Clientes (AEERC). En esta ocasión, abordamos el crucial tema de la llegada de la Ley SAC y la necesidad de que las empresas se adapten a los nuevos estándares de atención al cliente que entrarán en vigor próximamente.

During our CreativOS Fridays, we set out to create an entertaining experience that would connect our employees. With that goal in mind, we organized a symbolic tour through the different regions of Colombia, allowing each participant to freely express the cultural richness of the chosen place and the values ​​of our company.