We transform experiences that enhance your brand
We provide your company with the innovation strategy that allows it to evolve.
Liderazgo con propósito
Generación de insights
Automatización de procesos
Cocreación con el cliente
Plataformas convergentes y multiexperiencia
Solutions and services
Evaluation and initial diagnosis to design the experience from people, processes, technologies and the final user.
Business lines
Solutions
Customer life cycle
Channels
Total Experience
We build memorable experiences that increase customer satisfaction through Total Experience strategies, delivering valuable insights for your company
Where we operate
Our Allies
Improving Lives
Our Commitment
More than
30M
interactions per year
Located in
6 locations
throughout the national territory
More than
6.500
collaborators.
Recognized as
1ra
Contact Center and BPO
industry in the country to become BIC
News
Experience Day: We celebrate the power of transforming every interaction
Last October 7th, at Outsourcing S.A.S BIC, we celebrated Experience Day, a special day to recognize the value of every interaction in building strong and memorable relationships. We believe that experiences go beyond products or services: they stem from purpose, empathy, and the connection we create with people. Therefore, on this day, we reaffirm our conviction that transforming experiences is also a way to improve lives.
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Smart Health: AI at the service of the patient journey
A morning of innovation, artificial intelligence and digital transformation in the health sector. On October 29th, at the Four Points by Sheraton Hotel in Bogotá, the event “Smart Health: AI at the service of the patient journey” took place.
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