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November 27, 2025
ICT Impact Panel: Conversational AI – How are organizations integrating it into their processes?
The conversation about Artificial Intelligence has changed radically. What seemed like a futuristic promise just a few years ago has now transformed into systems capable of reasoning, executing end-to-end processes, and occupying complete roles within organizations.
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November 27, 2025
Ricardo Durán, president of Outsourcing SAS BIC, nominated for the INALDE Alumni Award “Roots & Future” 2025
At Outsourcing S.A.S. BIC, we proudly celebrate the nomination of our president, Ricardo Durán, Executive MBA 1997 and PADE 2007, for the INALDE Alumni Award “Roots & Future” 2025, a recognition of his life dedicated to serving and transforming.
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November 27, 2025
Outsourcing SAS BIC leads the BPO trade mission in Spain
On October 1st, Outsourcing S.A.S BIC officially welcomed Servientrega, the leading logistics, courier, and transportation solutions company in Colombia, to its operations. This milestone marks the beginning of a new chapter in which we combine our efforts, talent, and purpose to continue transforming experiences and generating value in every interaction.
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October 31, 2025
Welcome, Servientrega!
On October 1st, Outsourcing S.A.S BIC officially welcomed Servientrega, the leading logistics, courier, and transportation solutions company in Colombia, to its operations. This milestone marks the beginning of a new chapter in which we combine our efforts, talent, and purpose to continue transforming experiences and generating value in every interaction.
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October 31, 2025
Outsourcing S.A.S BIC: 32 years of history, one same purpose: to improve lives
Celebrating 32 years of history is much more than simply counting the passage of time: it's about recognizing the value of our people, the challenges we've overcome, and the passion that drives us every day. Since 1993, at Outsourcing S.A.S BIC, we have believed in the power of collaborative work to transform experiences and generate value. We were founded with the conviction of supporting companies in their growth, providing comprehensive solutions that place excellence and human quality at the heart of every process.
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October 31, 2025
Experience Day: We celebrate the power of transforming every interaction
Last October 7th, at Outsourcing S.A.S BIC, we celebrated Experience Day, a special day to recognize the value of every interaction in building strong and memorable relationships. We believe that experiences go beyond products or services: they stem from purpose, empathy, and the connection we create with people. Therefore, on this day, we reaffirm our conviction that transforming experiences is also a way to improve lives.
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