News
April 25, 2025
What is BPO and why are more and more companies in Spain implementing it?
The business environment in Spain is evolving rapidly. Factors such as labor reform, the need for digitalization, pressure to reduce costs, and high customer expectations have led many companies to rethink their operating structure.
More information
April 24, 2025
Outsourcing without losing control: myths and truths about BPO services
For many companies, outsourcing processes remains a complex decision, not so much because of the costs, but because of the perceived lack of control.
More information
April 24, 2025
BPO Trends 2025: Automation, AI, and Nearshoring for Spanish Companies
The business world is evolving at an accelerated pace, driven by digitalization, artificial intelligence (AI), and the pressure to reduce costs without losing competitiveness.
More information
April 24, 2025
How are Spanish companies optimizing their contact center operations in Latin America?
In an increasingly competitive business environment, operational efficiency has become a key differentiator.
More information
March 28, 2025
Save the date for the AI Agents Tour in May: How they’re automating the tasks that aren’t making the world happy
During the month of May, experts from Outsourcing S.A.S. BIC and Automaise will tour the main cities of Colombia on a unique tour, where they will present how AI Agents
More information
March 27, 2025
Camila IA: The new ally in our Human Resources processes
Technology and innovation have become vital tools for optimizing and improving efficiency in various areas.
More information