A Day to Celebrate What Drives Us
Last October 7th, at Outsourcing S.A.S BIC, we celebrated Experience Day, a special date to recognize the value of every interaction in building strong and memorable relationships. We believe that experiences go beyond products or services: they are born from purpose, empathy, and the connection we create with people. Therefore, on this day, we reaffirm our conviction that transforming experiences is also a way to improve lives.
Total Experience: A Holistic View of Human Value
Experience isn’t limited to a single point of contact. At Outsourcing S.A.S BIC, we understand that every relationship with clients, employees, and users is part of a living ecosystem. Under the Total Experience (TX) model, we integrate customer experience (CX), employee experience (EX), user experience (UX), and brand experience (MX) to create coherent, human, and sustainable connections. TX allows us to see the whole picture: to understand that behind every interaction are people, expectations, and emotions that we can transform into value.
Innovating to Connect Better
As part of this commemoration, we present our new Total Experience (TX) video, which reflects how every touchpoint can become an opportunity to inspire trust and generate satisfaction. Technology is a key ally in this process, but it is people—their empathy, commitment, and creativity—who make innovation meaningful. At Outsourcing S.A.S BIC, we continue to evolve to offer experiences that exceed expectations and strengthen every relationship.
Three Pillars Underpinning the Total Experience
Our vision for TX rests on three essential pillars:
Integration: Connecting CX, EX, UX, and MX to deliver seamless and personalized experiences.
Technology: Driving efficiency and closeness through tools that enhance human interaction.
Human Talent: The driving force behind every achievement, the energy that transforms every service into a meaningful experience.
Transforming, Connecting, and Leading with Purpose
Experience Day reminded us that every interaction counts, and that behind every achievement are people committed to making a difference. At Outsourcing S.A.S BIC, we will continue to celebrate the power of transformative experiences, because we understand that only when we unite purpose, innovation, and talent can we create lasting relationships.