The webinar “Reduce your operating costs by up to 40%” brought together business leaders interested in transforming their operations through artificial intelligence and automation. This event, developed by Outsourcing S.A.S BIC and its spin-off DipDig, addressed a key challenge: how to grow efficiently without operating costs skyrocketing.

For the sake of workplace inclusion and social transformation, we come together to celebrate the graduation of 11 people with disabilities who completed their training as Customer Service Technicians – Call Center. More than an academic event, this achievement represents 11 stories of overcoming challenges, talent, and opportunities that are now opening up without barriers.

For the sake of workplace inclusion and social transformation, we come together to celebrate the graduation of 11 people with disabilities who completed their training as Customer Service Technicians – Call Center. More than an academic event, this achievement represents 11 stories of overcoming challenges, talent, and opportunities that are now opening up without barriers.

Have you ever stopped to consider whether an authentic conversation can change your perspective? In the midst of society's fast pace, we tend to forget that behind every job is a vibrant human being whose story is, in reality, the driving force that gives meaning to what we do.

“Following in the footsteps of…” is the new section of Outsourcing S.A.S BIC that opens the doors to our operations to show, step by step, how we work from the inside: the processes, the decisions, and the talent that transform information into strategy. We begin this journey in the Command Center, the point where information is transformed into decisions.

In the insurance sector, customer experience isn't won with promises: it's won when the user calls, writes, or chats… and receives a quick, clear, and consistent response.