The customer life cycle refers to the different stages a customer goes through, from the first contact with a company until the end of the relationship.

Business Analytics serves to transform data into knowledge. When analyzed methodologically, management can make better decisions. The data also provides a picture of the reality of a company over an estimated period. Thus, a clear picture of its capabilities to achieve growth targets is generated.

Business software is an effective tool for automating corporate processes. It facilitates operations, avoids errors, and increases efficiency in every area. There are several types of automation software that are useful for business management. For example.

We received the Silver Award “Best contribution in social responsibility” within the framework of the LATAM Award, Best Organizations for Interaction with Customers, held in Brazil.

We share great news, because the national business magazine: La Nota Económica published an article where the good work of the Human Management area of ​​Outsourcing S.A.S. is recognized. BIC.

In the latest edition of the CX Summit congress, held this year in 2023, the “Executive of the Year 2023” award was awarded to John Santafe Correa, general manager of Outsourcing S.A.S. BIC. This award recognizes excellence in customer experience leadership and management in the industry.