continuously seeking to improve the lives of our collaborators,
clients, suppliers, and the community in general.
Mission
We efficiently manage your processes,
ensuring the well-being of our people.
Vision
By 2030, we will be leaders in transforming
processes and customer experiences.
We believe in and trust in our inner strength, supported by a higher being.
• We recognize God as the center of our lives.
• We promote happiness to achieve self-improvement.
• We are positive and believe that everything can be better.
• We welcome all people and religious beliefs that respect others.
• We believe in the comprehensive development of the human being.
We convey transparency and sincerity. We speak the truth.
• We engage in constructive conversations.
• We maintain discretion with confidential information.
• We exhibit ethical and professional behavior.
• We honor our commitments.
• We act with consistency.
We accept with love the ideas and beliefs of others.
• We always listen to others.
• Our behavior avoids offenses and sarcasm.
• We act with kindness and generosity.
• We value the opinions of others.
• We tolerate diversity and grow from it.
We are continuously improving our processes and services, maximizing resources.
• We are productive in managing talents and resources.
• We take the initiative and promote change.
• We direct all our actions towards continuous improvement.
• We achieve high performance and work with discipline.
We recognize our mistakes. We serve others before ourselves.
• We always acknowledge our mistakes.
• We think and act without arrogance. We help our neighbor.
• We treat others as we would like to be treated.
• We put ourselves in the shoes of others.
Our journey
Organizational Culture
The OS Culture is based on the purpose of “improving lives, our commitment,” through which the mission, values, and company strategy are realized at a general level. Likewise, the culture is consolidated and mobilized contributing to happiness at work through the development and care of the human being, transforming us into an attractive company to work for and achieving the retention of people and productivity of Outsourcing S.A.S. BIC.
Benefits for our Collaborators
Training:
Virtual courses, workshops, leadership schools, discounts
for studying English, discounts on technical,
professional, and postgraduate courses with national
and international universities, and life plans.
Kindness:
Support in extreme calamity situations concerning food,
health, housing, education, and funeral services.
Counseling:
Support for the collaborator or family member
in difficult situations.
ReconoSer:
Incentive and benefit program that contributes
to the collaborator’s growth.
Activities for personal and professional growth:
Interest groups and career plans, development plans,
yoga, mindfulness, laughter therapy, dance therapy,
zumba, among others.
Internal and external volunteering:
Spaces for solidarity and learning for collaborators
through activities that impact society and the environment.
Sustainability
Report
This year, 2025, as a BIC Company, we are committed to delivering our annual report for the 2024 fiscal year, following the international standards of the GRI, the Global Reporting Initiative (the most widely used sustainability reporting initiative worldwide), under the essential option.