We continue to accumulate achievements that fill us with pride! We were recognized as Best Strategy in Customer Experience 2024
Customer Experience (CX) is essential in the operations of organizations, since it encompasses all interactions and perceptions of a customer from the first contact to the use of the product or service. Every interaction, from the first impression to the post-sale, shapes the customer's perception of the brand. For contact center and BPO companies, having a well-developed CX is crucial and is considered a fundamental aspect in the evaluation for the selection of services.
We were awarded Gold in Best Citizen Sector Operation Strategy at the LATAM 2024 awards
El Premio LATAM a las «Mejores Organizaciones para la Interacción con Clientes» busca reconocer de forma anual la excelencia de las empresas que hacen parte de las categorizadas como “De Relación con Clientes” e involucra a los países: Argentina, Brasil, Colombia, México y Paraguay.
Recognition for labor inclusion
This recognition is a source of pride for Outsourcing S.A.S. BIC, as it demonstrates the company's commitment to labor inclusion. The company has worked hard to create an inclusive work environment that benefits all employees, regardless of their circumstances.
Transformative Technology: José Natzar AI and the Evolution of Business Consulting
Discover the revolution from José Natzar IA, digital advisor at Outsourcing S.A.S. BIC. Generative artificial intelligence transforms career counseling, offering personalized and empathetic support to improve the lives of employees. Explore the future of human-digital interaction!
Outsourcing S.A.S. BIC, A Company Committed To Success
The company has been recognized for its excellence in business on numerous occasions. In 2023, it was awarded for the third consecutive time as one of the Best Colombian Companies. This recognition is granted by Banco de Bogotá, Deloitte and the Pontificia Universidad Javeriana.
Welcome José Natzar IA
En el dinámico mundo corporativo, donde las demandas y desafíos son constantes, la llegada de José Natzar IA a Outsourcing S.A.S. BIC marca un hito significativo en la forma en que la empresa aborda el bienestar integral de sus colaboradores. José Natzar, un consejero digital con inteligencia artificial, aterriza en la organización con el propósito claro de «guardar, proteger y conservar» no solo la productividad laboral, sino también la esencia misma de cada individuo.