Our Clients Make Synergy With OS Culture
At our recent event for clients, we had the opportunity to share and delve into the company's culture, based on our purpose: "Improving lives, Our Commitment, which is manifested through fundamental axes such as: Head, Heart, Hands and Harmony.
We are the first Colombian BPO company to receive an award at the Platinum Customer Experience Awards in Spain
On June 14, 2024, the Platinum Customer Experience Awards took place, aimed at honoring the contact center companies that have most contributed to achieving their clients’ business goals, both in Spain and internationally. This award also recognizes the level of professionalism and the services offered by companies that are highly competitive and tailored to the specific needs of each client.
Outsourcing in Madrid Spain at the EficiencIA Event: Digital Humans
On June 12, the EficiencIA event took place at NH Paseo de la Habana, Madrid, Spain. This event explored advances in Generative Artificial Intelligence and its impact on customer experience, as well as resource optimization that takes companies to another level. The event focused on several key areas.
Silver Award for Best Data Analytics Strategy at the CX Interaction Awards 2024 at the 22nd Edition of the CX Summit
This recognition is a source of pride for Outsourcing S.A.S. BIC, as it demonstrates the company's commitment to workplace inclusion. The company has worked diligently to create an inclusive work environment that benefits all employees, regardless of their circumstances.
We obtained the AoC Certificate for PCI DSS
Congratulations to the exceptional Outsourcing team for this extraordinary achievement! Obtaining AoC certification for PCI DSS for the first time marks a significant milestone in our commitment to information security and excellence in the services we offer. This certification is much more than just recognition; is a testament to our hard work, dedication and focus on ensuring the protection of our clients' confidential data.
John Santafe Correa, our general manager, was awarded the Silver Award in the category of Best Professional of the Year
El premio al mejor profesional del año en los premios LATAM a las «Mejores Organizaciones para la Interacción con Clientes» Reconoce al profesional que desde una posición en Latam, ha destacado a nivel global por el trabajo realizado, con ideas de éxito innovadoras, posicionándolo a él y a su compañía, como un referente en el sector de Call center y Bpo.