We transform experiences that enhance your brand
We provide your company with the innovation strategy that allows it to evolve.
Liderazgo con propósito
Generación de insights
Automatización de procesos
Cocreación con el cliente
Plataformas convergentes y multiexperiencia
Solutions and services
Evaluation and initial diagnosis to design the experience from people, processes, technologies and the final user.
Business lines
Solutions
Customer life cycle
Channels
Total Experience
We build memorable experiences that increase customer satisfaction through Total Experience strategies, delivering valuable insights for your company
Where we operate
Our Allies
Improving Lives
Our Commitment
Más de
30M
interactions per year
Ubicados en
6
sides
throughout the national territory
Más de
6.500
collaborators.
Reconocida como
1ra
Contact Center and BPO
industry in the country to become BIC
News
2024 Sustainability Report of Outsourcing S.A.S. BIC
In 2024, we continue our commitment to being a BIC company that benefits the public interest and generate our report using the GRI GLOBAL REPORTED INITIATIVE methodology, achieving excellent results and contributing to the country's sustainability.
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Week that changed history
At Outsourcing, we firmly believe that holistic well-being goes beyond the physical and emotional; we are also spiritual. Therefore, we had the opportunity to experience a special moment, an encounter with God, designed as a pleasant space for inner connection, reflection, and shared faith. On this occasion, the central theme was preparation for Holy Week and the importance of this time as an opportunity to pause, reconnect with our inner selves, and delve deeper into the spiritual meaning of our lives.
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