Data Analysis in Customer Service
Data analysis involves examining large sets of information to discover patterns, trends and relationships that can be used to make informed decisions.
Sales strategies to boost your business
In today's competitive world, digitizing processes is essential. This includes sales strategies. Learn how to implement them effectively to increase sales and achieve the desired success in your business.
Virtual Assistance: Know Its Importance
Virtual assistance is a software tool that offers support in different areas of a company; especially, those related to customer service. Likewise, it provides great advantages such as acceleration of response times, automation of certain processes and greater consumer satisfaction with the company. What are its features and why should you implement it in your organization?
Digitalization: How to Migrate to the Digital Ecosystem?
Digital technologies have reached nearly 50% of the developing world's population in just over twenty years. Furthermore, this speed has allowed the digitalization of commerce, services, education, health, among others.
Technological Innovation for Business Success
In the era of digitalization, technological innovation has become a key factor for business success. Implementing innovative technology can transform outsourcing and customer service processes. With this, significant improvements are generated in both productivity and quality. Let's explore why it is essential and how it can benefit organizations.
Problems Recovering Portfolio in the Financial Sector
There are several common problems that companies in the financial sector in Colombia face when trying to recover their portfolio. Some of the main ones are the following: