We transform experiences that enhance your brand
We provide your company with the innovation strategy that allows it to evolve.
Liderazgo con propósito
Generación de insights
Automatización de procesos
Cocreación con el cliente
Plataformas convergentes y multiexperiencia
Solutions and services
Evaluation and initial diagnosis to design the experience from people, processes, technologies and the final user.
Business lines
Solutions
Customer life cycle
Channels
Total Experience
We build memorable experiences that increase customer satisfaction through Total Experience strategies, delivering valuable insights for your company
Where we operate
Our Allies
Improving Lives
Our Commitment
Más de
30M
interactions per year
Ubicados en
6
sides
throughout the national territory
Más de
6.500
collaborators.
Reconocida como
1ra
Contact Center and BPO
industry in the country to become BIC
News
SAC Law, Opportunities and challenges in Spain
On October 9th, at Club 567 in Madrid, Spain, we had the opportunity to celebrate an exceptional event in collaboration with the Spanish Association of Customer Relationship Experts (AEERC). On this occasion, we addressed the crucial issue of the arrival of the SAC Law and the need for companies to adapt to the new customer service standards that will soon come into force.
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Get ready for the SAC Law: Business Opportunities Breakfast (held in Madrid, Spain)
El pasado 9 de octubre, en el Club 567 de Madrid, España, tuvimos la oportunidad de celebrar un evento excepcional en colaboración con la Asociación Española de Expertos en Relación de Clientes (AEERC). En esta ocasión, abordamos el crucial tema de la llegada de la Ley SAC y la necesidad de que las empresas se adapten a los nuevos estándares de atención al cliente que entrarán en vigor próximamente.
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