We transform experiences that enhance your brand
We provide your company with the innovation strategy that allows it to evolve.
Liderazgo con propósito
Generación de insights
Automatización de procesos
Cocreación con el cliente
Plataformas convergentes y multiexperiencia
Solutions and services
Evaluation and initial diagnosis to design the experience from people, processes, technologies and the final user.
Business lines
Business lines
We manage human capital, services, infrastructure, processes and interactions related to your business and your audiences.
Solutions
Solutions
We develop ideal technological solutions for the digital workforce, adapted to the needs of our customers and their audiences to provide and streamline back and front office processes.
Customer life cycle
Customer life cycle
We build solutions adapted to the different stages of the relationship with your customer, considering their expectations, needs and objectives.
Channels
Channels
We define and implement solutions in telephone, digital and face-to-face channels that allow fast and effective interactions.
Total Experience
We build memorable experiences that increase customer satisfaction through Total Experience strategies, delivering valuable insights for your company
Where we operate
Our Allies
Improving Lives
Our Commitment
Más de
30M
interactions per year
Ubicados en
6
sides
throughout the national territory
Más de
6.500
collaborators.
Reconocida como
1ra
Contact Center and BPO
industry in the country to become BIC
News
February 27, 2023
We are Best Work Places 2023!
Best Work Places 2023 Computrabajo awarded us as one of the best places to work in Colombia.In the top 10, we occupy ninth position and are first in the Telemarketing sector.
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January 18, 2023
A Merry Christmas At Outsourcing S.A.S BIC
At Outsourcing S.A.S. BIC we celebrate the magic of Christmas, that is why we begin the month of December commemorating our 4th renewal of the Consecration to the Holy Family, here we live a week full of love, peace and spiritual connection.
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