We transform experiences that enhance your brand
We provide your company with the innovation strategy that allows it to evolve.
Liderazgo con propósito
Generación de insights
Automatización de procesos
Cocreación con el cliente
Plataformas convergentes y multiexperiencia
Solutions and services
Evaluation and initial diagnosis to design the experience from people, processes, technologies and the final user.
Business lines
Business lines
We manage human capital, services, infrastructure, processes and interactions related to your business and your audiences.
Solutions
Solutions
We develop ideal technological solutions for the digital workforce, adapted to the needs of our customers and their audiences to provide and streamline back and front office processes.
Customer life cycle
Customer life cycle
We build solutions adapted to the different stages of the relationship with your customer, considering their expectations, needs and objectives.
Channels
Channels
We define and implement solutions in telephone, digital and face-to-face channels that allow fast and effective interactions.
Total Experience
We build memorable experiences that increase customer satisfaction through Total Experience strategies, delivering valuable insights for your company
Where we operate
Our Allies
Improving Lives
Our Commitment
Más de
30M
interactions per year
Ubicados en
6
sides
throughout the national territory
Más de
6.500
collaborators.
Reconocida como
1ra
Contact Center and BPO
industry in the country to become BIC
News
November 29, 2024
Dip Dig led the Digital Revolution with Digital Humans in Colombia 4.0
On October 30 and 31, Colombia 4.0 reaffirmed its position as the most important event for digital ecosystems in Latin America, bringing together more than 25,000 participants at the emblematic Corferias venue in Bogotá.
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November 29, 2024
Revolutionizing Customer Experience with Avaya
Last Thursday, November 7, in the Montecarlo room at Club El Nogal, we had the privilege of sharing an enriching morning with clients and our strategic ally, Avaya. This business breakfast was not only a space to strengthen relationships, but also to explore how artificial intelligence (AI) is transforming the customer experience and optimizing business operations.
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