We transform experiences that enhance your brand
We provide your company with the innovation strategy that allows it to evolve.
Liderazgo con propósito
Generación de insights
Automatización de procesos
Cocreación con el cliente
Plataformas convergentes y multiexperiencia
Solutions and services
Evaluation and initial diagnosis to design the experience from people, processes, technologies and the final user.
Business lines
Solutions
Customer life cycle
Channels
Total Experience
We build memorable experiences that increase customer satisfaction through Total Experience strategies, delivering valuable insights for your company
Where we operate
Our Allies
Improving Lives
Our Commitment
Más de
30M
interactions per year
Ubicados en
6
sides
throughout the national territory
Más de
6.500
collaborators.
Reconocida como
1ra
Contact Center and BPO
industry in the country to become BIC
News
Outsourcing in Madrid Spain at the EficiencIA Event: Digital Humans
On June 12, the EficiencIA event took place at NH Paseo de la Habana, Madrid, Spain. This event explored advances in Generative Artificial Intelligence and its impact on customer experience, as well as resource optimization that takes companies to another level. The event focused on several key areas.
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Silver Award for Best Data Analytics Strategy at the CX Interaction Awards 2024 at the 22nd Edition of the CX Summit
This recognition is a source of pride for Outsourcing S.A.S. BIC, as it demonstrates the company's commitment to workplace inclusion. The company has worked diligently to create an inclusive work environment that benefits all employees, regardless of their circumstances.
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