We transform experiences that enhance your brand
We provide your company with the innovation strategy that allows it to evolve.
Liderazgo con propósito
Generación de insights
Automatización de procesos
Cocreación con el cliente
Plataformas convergentes y multiexperiencia
Solutions and services
Evaluation and initial diagnosis to design the experience from people, processes, technologies and the final user.
Business lines
Solutions
Customer life cycle
Channels
Total Experience
We build memorable experiences that increase customer satisfaction through Total Experience strategies, delivering valuable insights for your company
Where we operate
Our Allies
Improving Lives
Our Commitment
Más de
30M
interactions per year
Ubicados en
6
sides
throughout the national territory
Más de
6.500
collaborators.
Reconocida como
1ra
Contact Center and BPO
industry in the country to become BIC
News
Life Plan Program: Building a future with purpose
Since 2020, Outsourcing S.A.S BIC has worked tirelessly for the comprehensive development of its employees through the Life Plan Program, an initiative designed to help them discover their potential, define clear life goals and manage their emotions effectively. To date, 381 employees have completed this innovative program.
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Kindness Program: Solidarity that Transforms Lives
Since its creation in 2016, the Kindness Program has established itself as a fundamental pillar of support for Outsourcing employees. This program, which is managed by the Kindness Committee, focuses on addressing the needs identified when someone goes through difficult times, ensuring that each case is treated appropriately according to the established policies and values of the company.
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