We obtained the AoC Certificate for PCI DSS
Congratulations to the exceptional Outsourcing team for this extraordinary achievement! Obtaining AoC certification for PCI DSS for the first time marks a significant milestone in our commitment to information security and excellence in the services we offer. This certification is much more than just recognition; is a testament to our hard work, dedication and focus on ensuring the protection of our clients' confidential data.
John Santafe Correa, our general manager, was awarded the Silver Award in the category of Best Professional of the Year
El premio al mejor profesional del año en los premios LATAM a las «Mejores Organizaciones para la Interacción con Clientes» Reconoce al profesional que desde una posición en Latam, ha destacado a nivel global por el trabajo realizado, con ideas de éxito innovadoras, posicionándolo a él y a su compañía, como un referente en el sector de Call center y Bpo.
We continue to accumulate achievements that fill us with pride! We were recognized as Best Strategy in Customer Experience 2024
Customer Experience (CX) is essential in the operations of organizations, since it encompasses all interactions and perceptions of a customer from the first contact to the use of the product or service. Every interaction, from the first impression to the post-sale, shapes the customer's perception of the brand. For contact center and BPO companies, having a well-developed CX is crucial and is considered a fundamental aspect in the evaluation for the selection of services.
We were awarded Gold in Best Citizen Sector Operation Strategy at the LATAM 2024 awards
El Premio LATAM a las «Mejores Organizaciones para la Interacción con Clientes» busca reconocer de forma anual la excelencia de las empresas que hacen parte de las categorizadas como “De Relación con Clientes” e involucra a los países: Argentina, Brasil, Colombia, México y Paraguay.
Recognition for labor inclusion
This recognition is a source of pride for Outsourcing S.A.S. BIC, as it demonstrates the company's commitment to labor inclusion. The company has worked hard to create an inclusive work environment that benefits all employees, regardless of their circumstances.
Transformative Technology: José Natzar AI and the Evolution of Business Consulting
Discover the revolution from José Natzar IA, digital advisor at Outsourcing S.A.S. BIC. Generative artificial intelligence transforms career counseling, offering personalized and empathetic support to improve the lives of employees. Explore the future of human-digital interaction!