A new chapter in our history. Our experience crosses borders. After successfully consolidating LG’s operations in Latin America, today we celebrate a milestone that marks our company’s international expansion: we welcome LG USA to the Outsourcing S.A.S BIC family. This alliance represents not only the continuation of solid work, but also the opening of new opportunities in a highly competitive market.
LG Electronics: a global benchmark for innovation
LG Electronics, a global leader in technology and consumer electronics, is present in more than 140 countries and has over 75,000 employees worldwide. Recognized for its innovation, quality, and excellence, the company has established itself as a leading brand that touches the lives of millions of people through its technological solutions.
LG’s Operations in Latin America
In Latin America, Outsourcing S.A.S BIC has successfully supported LG’s operations, consolidating customer service, support, and loyalty processes in the region. This experience has allowed us to optimize services, create memorable experiences, and strengthen LG’s relationship with its consumers. The arrival of LG USA now represents a natural step in our international expansion strategy, supported by the experience acquired throughout the region.
now a natural step in our international expansion strategy, supported by the experience acquired throughout the region.
A Meeting That Strengthens Trust
The officialization of this milestone took place at a meeting attended by LG representatives, along with our President Ricardo Durán and Commercial Director Yanny Rincón. During this meeting, the importance of this new phase was highlighted and the commitment to working under the principles of innovation, trust, and shared growth was reaffirmed.
Our greatest pride:
Human talent at the center. At Outsourcing S.A.S BIC, we are pioneers in customer acquisition, service, and loyalty. Beyond results, our greatest pride is our committed and qualified team, capable of generating memorable experiences and sustainable results. Our purpose is to put talent at the center of everything we do, recognizing that innovation, creativity, and the commitment of our team are the pillars that allow us to offer excellent service. We transform experiences, always guided by this people-centered approach.
An alliance that transcends borders
With the arrival of LG USA, we begin a strategic phase that transcends geographical boundaries. This alliance is backed by accumulated experience, the trust of our partners, and a service that constantly evolves to meet the needs of global companies. Each new step reflects our vision of being a trusted partner in customer relationship management, adding value and building shared success stories.
Welcome to Outsourcing
At Outsourcing, we believe that every alliance is the beginning of a great story. The arrival of LG USA not only represents a milestone for our organization, but also an opportunity to continue demonstrating that excellence, innovation, and quality in service have no borders, always Transforming Experiences by placing talent at the center of everything we do.