At Outsourcing S.A.S. BIC we transform the experience in the health sector through advanced digital solutions that combine the best of technology and human warmth. Our commitment is clear: Improve care, optimize processes and guarantee the well-being of each patient.
We have developed omnichannel services that integrate telephone, chat and video consultations, allowing our patients to access quality care anytime, anywhere. This strategy allows us to always be close to those who trust us, responding immediately to their needs. We also combine the experience and empathy of our human team with the precision and efficiency of AI, which allows us to offer:
- 24/7 Attention:
We implement AI-based solutions to answer queries, schedule appointments, and provide essential information about healthcare treatments and services, ensuring continuous support.
- Provide Personalized Support:
Thanks to our technologies, we can offer tailored recommendations on treatments, medications and healthy habits, adapting to the specific needs of each patient.
- Optimize Process Management:
We automate administrative tasks, from recording and updating medical records to scheduling and reminding patients, reducing errors and improving operational efficiency.
These solutions have allowed us to transform the patient care experience, ensuring that each interaction is a step towards greater well-being, which is why large healthcare organizations trust us as their strategic ally.
Our comprehensive approach, combining technology, automation and the human touch, allows us to offer solutions that not only optimize service management, but also improve the patient experience.
Contact us and discover how we can transform your care model!
